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UnionBank clinches Agora “Marketing Company of the Year” Award
UnionBank clinches Agora “Marketing Company of the Year” Award .....»»
BPI profit hits record high P51.7 billion in 2023
“The bank’s solid financial performance is a reflection of its strengthened customer franchise and deeper customer engagement which led to record volumes and market share gains in several businesses,”.....»»
PCC reviews Ayala unit’s acquisition of North Luzon drugstore chain
PCC reviews Ayala unit’s acquisition of North Luzon drugstore chain The Philippine Competition Commission (PCC) is conducting a deeper review of the proposed acquisition by Ayala Corp.’s unit of a substantial stake in North Luzon drugstore chain St. Joseph Drugstore......»»
3 Signs That Your Business is Doing Great
Ever found yourself wondering about your business’s true state? Let’s dive into less obvious signs quietly telling you it’s not just okay—it’s in a great spot. Beyond usual metrics, consider the vibe of your customer interactions. If there’s a genuine connection forming, it’s heartening. Think about the personal touch in your customer service and the […].....»»
Barbie and customer service
This happened last year. I was just reminded of it given the awards season in Hollywood. Little did I anticipate that a valuable lesson in customer service awaited me on a leisurely Saturday evening, just as I was settling down to enjoy the blockbuster hit “Barbie” with my wife and six children......»»
Globe reports steep 73.7% decline in blocked bank-related spam, scam SMS in 2023
The telecommunications company Globe has reported a significant 73.7% decrease in the number of blocked spam and scam SMS related to banks in 2023. This reduction is a result of the interception of 21.9 million bank-related fraudulent messages, a sharp decline from the 83.39 million messages blocked the previous year. Globe attributes this achievement to its proactive strategies and strong partnerships with major banks and financial institutions in the Philippines. The company has established anti-fraud alliances with the Bankers Association of the Philippines and individual players in the finance sector, enabling the sharing of data and intelligence to prevent and investigate fraud effectively. Anton Bonifacio, Chief Information Security Officer at Globe, emphasized the company's commitment to combating financial fraud and enhancing security measures for customer protection. Globe has invested approximately US$20 million to improve its spam and scam SMS detection and blocking system and operates a 24/7 Security Operations Center to filter out unwanted messages from both international and domestic sources. Despite certain limitations, Globe remains dedicated to customer protection and emphasizes the need for a unified approach in the fight against fraud. The company is focused on leveraging technology and strengthening alliances with key stakeholders to combat fraudulent activities. As Globe continues to advance its technologies and collaborations, it aims to provide a safer and more secure digital environment for its customers. For more information about Globe and its initiatives, visit www.globe.com.ph. (SPONSORED CONTENT).....»»
Davao Light pushes for paperless billing
The Davao Light and Power Co., Inc. (Davao Light) is advocating for paperless billing, citing its positive impact on the environment. Fermin Edillon, the head of the Reputation Enhancement Department at Davao Light, emphasized the company's large customer base and the significant paper consumption associated with traditional billing. He highlighted the environmental benefits of opting for paperless bills, urging Dabawenyos to consider this eco-friendly alternative. Despite the availability of paperless billing options, Edillon acknowledged that some still prefer traditional paper bills. However, Davao Light has enhanced its paperless bill services, offering options such as the MobileAP app for internet users and the Ebill text option for those without internet access. While promoting paperless billing, Edillon clarified that traditional paper bills will still be available. Residents expressed support for paperless billing, citing its convenience, but also emphasized the need for considerations, especially for those less proficient with technology. The push for paperless billing aligns with efforts to reduce environmental impact and enhance customer convenience......»»
Dito wants to capture 20 percent of market
Telco newcomer Dito Telecommunity Inc. has set its sights on cornering up to 20 percent of the market for mobile users, as the company shifts its focus from network expansion to customer acquisition......»»
Leyte sets aside P20-M for Covid-19 vaccines
ACQUIRING VACCINES. Leyte Governor Leopoldo Dominico Petilla is shown during a meeting on Dec. 11, 2020. The provincial government of Leyte has initially allocated PHP20 million for the procurement of Covid-19 vaccines once it is available in the market, Petilla said on Monday (Dec. 21, 2020). (Photo courtesy of the Leyte provincial government) TACLOBAN CITY […].....»»
‘More robust’ Philippines-Australia ties seen in Marcos Jr. visit
President Marcos vowed yesterday to act as a “bridge” that would further link the Philippines with its strategic partner Australia during his two-day visit to Canberra, which he hopes will lead to “more robust” ties between the two countries......»»
‘Philippine banks to ride wave of robust economic growth’
The projected robust economic growth this year could shape up into a better year for Philippine banks, S&P Global Ratings said......»»
DoubleDragon unit Hotel101 Global readies US listing
Hotel101 Global Pte. Ltd., the Singapore-headquartered subsidiary of DoubleDragon Corp., has firmed up its planned listing in the United States through a merger with a special purpose acquisition company JVSPAC Acquisition Corp......»»
Marcos creates committee to facilitate right-of-way acquisition for railway projects
Marcos creates committee to facilitate right-of-way acquisition for railway projects.....»»
Inter-agency committee formed to streamline land acquisition for nat l railway projects
The government has created an inter-agency committee to standardize the process of land acquisition for the implementation of the country’s railway projects......»»
Aboitiz completes acquisition of Coca-Cola Philippines
The Aboitiz Group’s entry into the branded consumer goods space is ready to commence with its successful acquisition of Coca-Cola Beverages Philippines Inc......»»
Aboitiz, CCEP complete Coca-Cola Beverages Philippines Inc. acquisition
Aboitiz, CCEP complete Coca-Cola Beverages Philippines Inc. acquisition.....»»
PLDT’s acquisition of Sky Cable canceled
PLDT’s acquisition of Sky Cable canceled.....»»
AREIT completes P1.2-B cash acquisition of 153-room Seda Lio resort hotel
AREIT announced that it completed the acquisition of the 153-room Seda Lio resort-hotel in El Nido from subsidiaries of its sponsor, Ayala Land......»»
Annual Stockholders Meeting of UnionBank slated on April 26
The annual stockholders' meeting of Union Bank of the Philippines will be held virtually on April 26, 2024 at 1:00 p.m......»»
UnionBank: Notice of Annual Stockholders Meeting
The annual stockholders' meeting of Union Bank of the Philippines will be held virtually on April 26, 2024 at 1:00 p.m......»»