Tata Consultancy CEO: Chatbots a year or two away from replacing almost all call center agents
The CEO of Tata Consultancy Services, a multi-national IT behemoth in the BPO industry headquartered in India, said that he thinks AI-powered chatbots are a “year or two” away from almost eliminating the need for first-level call center agents......»»
India s $1 pill could be key to curing cancer - report
Researchers at the TATA Institute have developed a medicine that could prevent the recurrence of cancer and reduce the side effects of treatment by 50% The TATA Institute in Mumbai has developed a pill that could prevent the recurrence of cancer and reduce the side effects of treatment by 50%, the Economic Tim.....»»
Over 100 international education agents join Cebu ESL fam tour
MANDAUE CITY, Cebu – Cebu hosted over a hundred international education agents from five Asian countries, who came here for the Grand ESL (English as a Second Language) International Familiarization Tour, the biggest of its kind since the Philippines launched education as a tourism product in 2010. The agents from Japan, China, Taiwan, Vietnam and.....»»
Call center agent injured in attempt to snatch her bag in Brgy. Mabolo
CEBU CITY, Philippines – A female call center agent sustained a small abrasion on her wrist after she resisted an attempted to snatch her bag by two men who were on a motorcycle. The incident happened early on Saturday morning as she was walking along S. Cabahug Street in Barangay Mabolo, Cebu City, Mabolo police.....»»
Delivery drivers urge Mayor Baste for business permit exemption
Title: Delivery Drivers Seek Exemption from Business Permit Requirement A group of delivery drivers in Davao is urging Mayor Sebastian Duterte to exempt them from the mandatory business permits. The drivers, including those from various delivery apps such as Grab and FoodPanda, are concerned about the financial burden imposed by the business permits, which range from P2,000 to P6,000. They argue that this requirement is unique to Davao City among all cities and provinces in the Philippines. Grab rider Rolando Atico emphasized the need for solidarity among all delivery drivers, regardless of the app they work for. He urged fellow drivers to support each other, as the financial impact may extend beyond just Grab and FoodPanda. Atico also requested Mayor Duterte to reconsider the requirement and reinstate the previous occupational permit, which only cost P125. The group is facing a 30-day deadline to obtain the business permits, and they are citing financial constraints as a reason for their request for an extension. Failure to comply could result in their removal from the delivery platforms, jeopardizing their livelihoods. Additionally, they are advocating for changes to Davao City's Revenue Code, proposing a model similar to Cebu City, where only an occupational permit is required. The drivers are also calling for an inquiry into the lack of transparency and unilateral actions of food delivery companies, particularly concerning rider capitalization and financial concerns. They believe that a thorough investigation will help ensure fairness and equity in their financial obligations and working relationship with the delivery companies. Maribel Paguican, the Business Bureau officer-in-charge, stated that non-certified delivery riders categorized as service contractors must obtain a business permit. She mentioned two permits for occupational and business activities, with a discounted structure for delivery riders. However, concerns have been raised about increased taxes, potentially ranging from P3,000 to P6,000, along with an additional tax on top of the declared income of P1,400. The delivery drivers' plea for exemption from the business permit requirement reflects their concerns about the financial impact and the potential threat to their livelihoods. Their call for solidarity and support from fellow drivers highlights the urgency of the situation. This story sheds light on the challenges faced by delivery drivers in Davao and the implications of the business permit requirement on their financial well-being. It also underscores their efforts to seek fairness and equity in their working relationship with the authorities and delivery companies......»»
A SOJOURNER’S VIEW: Book Review: Wa(o)nder Songs From the Heart
WA(O)NDER: SONGS FROM THE HEARTBy Elvi C. TamayoPublished by Blue Iguana Computer Consultancy ServicesDavao City, 2023 CEBU CITY (MindaNews / 10 February) – In Davao City, an urban center that is teeming with artists in the various fields (literature, visual arts, theatre, music and songwriting), Elvi C. Tamayo stands out as one of the most […].....»»
PDEA-9 agents seize P13.6-M worth of shabu from 2 dealers
Agents of the Philippine Drug Enforcement Agency confiscated P13.6 million worth of shabu from two peddlers arrested in an entrapment operation in the Camino Nuevo area in Zamboanga City at about dusk on Saturday......»»
“Doomed to fail,” Marcos says of Duterte’s call for independent Mindanao
DAVAO CITY (MindaNews / 09 February) – President Ferdinand Marcos Jr. on Thursday night said the call of former President Rodrigo Duterte for a separate Mindanao is “doomed to fail” because it is “anchored on a false premise, not to mention a sheer constitutional travesty.” “I strongly appeal to all concerned to stop this call […].....»»
9 NBI agents cleared of torture raps
Nine agents of the National Bureau of Investigation have been cleared by the Office of the Ombudsman of allegations they tortured two brothers reportedly involved in the disappearance of two online cockfight workers, the NBI said on Monday......»»
Maharlika CEO: terrorists are the only investors we won’t deal with
In an interview with Nikkei Asia, Rafael Consing, CEO of the Maharlika Investment Corp., addressed the delay in the MIC’s deployment of capital, and provided some insight into the level of interest the fund has received from global investors......»»
The biggest infra company
San Miguel Corp. president and CEO Ramon S. Ang and Metro Pacific Investments Corp. chair, president and CEO Manuel V. Pangilinan are talking to merge their respective tollways operations – SMC Tollways (under San Miguel Infrastructure Holdings) and Metro Pacific Tollways Corp. MPIC......»»
U-BIX Chairman and CEO Edilberto B. Bravo: The King of Hearts (and Paper)
On paper, U-BIX founder, Chairman, and CEO Atty. Edilberto B. Bravo is intimidating. Prior to our round-table interview, this writer was given pages of materials about the man, his family, and the legacy he has built, transcending the paper and copier business he started in 1968 with his wife, Dr. Felina Bravo......»»
Drug den in Brgy. Apas: Couple nabbed, P108,800 ‘shabu’ seized
CEBU CITY, Philippine — A couple was arrested for allegedly running a drug den in Barangay Apas, Cebu City on Wednesday, March 20, 2024, with call center agents and habal-habal drivers as their usual clients. A buy-bust operation at around 5:30 p.m. led to the arrest of Jonathan Roca, 44, and his common law partner,.....»»
Cha-cha momentum
Two kinds of Charter change: One, amendment and two, revision. Amendment is like changing the old dirty oil of a car engine. Revision is like overhauling a car’s engine or replacing the engine altogether.....»»
Doing better in your business
I have had the opportunity to offer business and personal advice to CEO’s of companies. Perhaps out of respect, these chief honchos call me “coach.” I have advised business owners of small, medium, and large enterprises. They also call me “coach.” I have been privileged to share ideas with senior officials of government entities and institutions. They call me an “executive coach.” .....»»
Masked men who ransack homes in Argao were not PDEA agents – CPPO
CEBU CITY, Philippines – The masked men who ransacked 2 houses in Argao, Cebu on Tuesday were not PDEA agents, a top official of the Cebu Police Provincial Office said on Thursday. Two houses in Argao, southern Cebu were allegedly ransacked by men who claimed to be members of the Philippine Drug Enforcement Agency (PDEA).....»»
Abduction by state agents: An isolated incident or a growing pattern
JEERS TO the media for reporting the abduction in Batangas of Jose Marie Estiller on February 20 as an isolated incident and for not providing the necessary background of past cases of abductions and enforced disappearances by state agents in the country. The lack of context ignores the continuing reality of human rights violations against activists and critics during the presidency of Ferdinand Marcos, Jr.Media.....»»
Abduction by state agents: An isolated incident or a growing pattern?
By: CMFR StaffPosted on: March 18, 2024, 3:52 pm JEERS TO the media for reporting the abduction in Batangas of Jose Marie Estiller on February 20 as an isolated incident and for not providing the necessary background of past cases of abductions and enforced disappearances by state agents in the country. The lack of context ignores the continuing reality of human rights violations against activists.....»»
Abduction by state agents: An isolated incident or a growing pattern
JEERS TO the media for reporting the abduction in Batangas of Jose Marie Estiller on February 20 as an isolated incident and for not providing the necessary background of past cases of abductions and enforced disappearances by state agents in the country. The lack of context ignores the continuing reality of human rights violations against activists and critics during the presidency of Ferdinand Marcos, Jr.Media.....»»
Ombudsman junks raps vs NBI agents sued for torture of detainees, evidence planting
Criminal and administrative charges filed against nine agents of the National Bureau of Investigation’s (NBI) Task Force Against Illegal Drugs were dismissed by the Office of the Ombudsman in a ruling on Feb. 12, 2024, received on Monday......»»
NBI-Bacolod denies conflict among agents
NBI-Bacolod denies conflict among agents.....»»