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Globe reports steep 73.7% decline in blocked bank-related spam, scam SMS in 2023
The telecommunications company Globe has reported a significant 73.7% decrease in the number of blocked spam and scam SMS related to banks in 2023. This reduction is a result of the interception of 21.9 million bank-related fraudulent messages, a sharp decline from the 83.39 million messages blocked the previous year. Globe attributes this achievement to its proactive strategies and strong partnerships with major banks and financial institutions in the Philippines. The company has established anti-fraud alliances with the Bankers Association of the Philippines and individual players in the finance sector, enabling the sharing of data and intelligence to prevent and investigate fraud effectively. Anton Bonifacio, Chief Information Security Officer at Globe, emphasized the company's commitment to combating financial fraud and enhancing security measures for customer protection. Globe has invested approximately US$20 million to improve its spam and scam SMS detection and blocking system and operates a 24/7 Security Operations Center to filter out unwanted messages from both international and domestic sources. Despite certain limitations, Globe remains dedicated to customer protection and emphasizes the need for a unified approach in the fight against fraud. The company is focused on leveraging technology and strengthening alliances with key stakeholders to combat fraudulent activities. As Globe continues to advance its technologies and collaborations, it aims to provide a safer and more secure digital environment for its customers. For more information about Globe and its initiatives, visit www.globe.com.ph. (SPONSORED CONTENT).....»»
Government workers say love of country means honest, dedicated service
Government workers say love of country means honest, dedicated service.....»»
Barbie and customer service
This happened last year. I was just reminded of it given the awards season in Hollywood. Little did I anticipate that a valuable lesson in customer service awaited me on a leisurely Saturday evening, just as I was settling down to enjoy the blockbuster hit “Barbie” with my wife and six children......»»
BPI strengthens partnership with ACEN to promote renewable energy
BPI strengthens partnership with ACEN to promote renewable energy.....»»
Smart strengthens partnership with TPC
PLDT wireless unit Smart Communications Inc. strengthens its partnership with Telepreneur Corp., a leading direct selling company of network load, by supporting its biggest event to kick off 2024......»»
3 Signs That Your Business is Doing Great
Ever found yourself wondering about your business’s true state? Let’s dive into less obvious signs quietly telling you it’s not just okay—it’s in a great spot. Beyond usual metrics, consider the vibe of your customer interactions. If there’s a genuine connection forming, it’s heartening. Think about the personal touch in your customer service and the […].....»»
BPI profit hits record high P51.7 billion in 2023
“The bank’s solid financial performance is a reflection of its strengthened customer franchise and deeper customer engagement which led to record volumes and market share gains in several businesses,”.....»»
Davao Light pushes for paperless billing
The Davao Light and Power Co., Inc. (Davao Light) is advocating for paperless billing, citing its positive impact on the environment. Fermin Edillon, the head of the Reputation Enhancement Department at Davao Light, emphasized the company's large customer base and the significant paper consumption associated with traditional billing. He highlighted the environmental benefits of opting for paperless bills, urging Dabawenyos to consider this eco-friendly alternative. Despite the availability of paperless billing options, Edillon acknowledged that some still prefer traditional paper bills. However, Davao Light has enhanced its paperless bill services, offering options such as the MobileAP app for internet users and the Ebill text option for those without internet access. While promoting paperless billing, Edillon clarified that traditional paper bills will still be available. Residents expressed support for paperless billing, citing its convenience, but also emphasized the need for considerations, especially for those less proficient with technology. The push for paperless billing aligns with efforts to reduce environmental impact and enhance customer convenience......»»
Kathryn Bernardo leads campaign of new phone with 120x SuperZoom, luxury watch design
To establish itself as a combination of technology and fashion, international tech label realme recently launched its new 12 Series 5G, with actress Kathryn Bernardo as the face of the campaign, and in collaboration with local fashion brand Straightforward......»»
Marcos 2021 negative drug test result brought up in Senate PDEA leaks hearing
Representatives of the hospital that administered the drug test of then-presidential candidate Ferdinand Marcos Jr. in 2021 assured senators there was nothing irregular with how the test, which produced negative results, was conducted......»»
Papua New Guinea stick to experience in T20 World Cup 2024 squad
New Delhi [India], May 8 (ANI): Ready for their second appearance at the ICC Men's T20 World Cup, Papua New Guinea have named their 15-member squad set to feature in Group C at the tournament. As he did at the 2021 edition of the tournament, Assad Vala leads the Barramundis, who sealed their spot for this year's competition via the East Asia-Pacific regional final in July 2023. Vala is one of 10 players from their 2021 ca.....»»
Hunger highest since 2021 – SWS poll
More Filipinos experienced involuntary hunger in the first quarter of the year, the highest since 2021 during the COVID-19 pandemic, a recent Social Weather Stations surveyshowed......»»
Kabankalan day care centers get equipment from city
Kabankalan day care centers get equipment from city.....»»
PLDT puts up new unit for data centers
Telco leader PLDT Inc. has formed a new unit under its technology arm, delegating it with the task of building and operating data centers......»»
Go visits super health centers in Bacolod, NegOcc
Go visits super health centers in Bacolod, NegOcc.....»»
Teen centers in Cebu City pushed amid rising teen pregnancy cases
CEBU CITY, Philippines — In response to the alarming rise in teenage pregnancy cases across Cebu, a local legislator penned a resolution urging the establishment of local adolescents and teen centers in Cebu. City Councilor Rey Gealon stipulated in the resolution the importance of providing essential support and education to empower young individuals in making.....»»
Comelec eyes malls as voting centers for 2025 polls
Malls – among other “public places” – are being eyed as voting centers for next year’s midterm elections, to avoid overcrowding at polling precincts and provide convenience to voters, Commission on Elections Chairman George Garcia said yesterday......»»
Nokia offers tech solutions for data centers
Technology leader Nokia Corp. wants to build up its ties with local telcos by providing them solutions they require in running their data centers......»»
Schneider Electric urges PH data centers to employ smart, sustainable solutions
Schneider Electric urges PH data centers to employ smart, sustainable solutions.....»»
Four posers planning to work in fake call centers nabbed
The Bureau of Immigration reported that it had intercepted four individuals who disguised as tourists to work in “pseudo-call centers” abroad......»»