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Globe reports steep 73.7% decline in blocked bank-related spam, scam SMS in 2023
The telecommunications company Globe has reported a significant 73.7% decrease in the number of blocked spam and scam SMS related to banks in 2023. This reduction is a result of the interception of 21.9 million bank-related fraudulent messages, a sharp decline from the 83.39 million messages blocked the previous year. Globe attributes this achievement to its proactive strategies and strong partnerships with major banks and financial institutions in the Philippines. The company has established anti-fraud alliances with the Bankers Association of the Philippines and individual players in the finance sector, enabling the sharing of data and intelligence to prevent and investigate fraud effectively. Anton Bonifacio, Chief Information Security Officer at Globe, emphasized the company's commitment to combating financial fraud and enhancing security measures for customer protection. Globe has invested approximately US$20 million to improve its spam and scam SMS detection and blocking system and operates a 24/7 Security Operations Center to filter out unwanted messages from both international and domestic sources. Despite certain limitations, Globe remains dedicated to customer protection and emphasizes the need for a unified approach in the fight against fraud. The company is focused on leveraging technology and strengthening alliances with key stakeholders to combat fraudulent activities. As Globe continues to advance its technologies and collaborations, it aims to provide a safer and more secure digital environment for its customers. For more information about Globe and its initiatives, visit www.globe.com.ph. (SPONSORED CONTENT).....»»
Government workers say love of country means honest, dedicated service
Government workers say love of country means honest, dedicated service.....»»
Barbie and customer service
This happened last year. I was just reminded of it given the awards season in Hollywood. Little did I anticipate that a valuable lesson in customer service awaited me on a leisurely Saturday evening, just as I was settling down to enjoy the blockbuster hit “Barbie” with my wife and six children......»»
BPI strengthens partnership with ACEN to promote renewable energy
BPI strengthens partnership with ACEN to promote renewable energy.....»»
Smart strengthens partnership with TPC
PLDT wireless unit Smart Communications Inc. strengthens its partnership with Telepreneur Corp., a leading direct selling company of network load, by supporting its biggest event to kick off 2024......»»
3 Signs That Your Business is Doing Great
Ever found yourself wondering about your business’s true state? Let’s dive into less obvious signs quietly telling you it’s not just okay—it’s in a great spot. Beyond usual metrics, consider the vibe of your customer interactions. If there’s a genuine connection forming, it’s heartening. Think about the personal touch in your customer service and the […].....»»
BPI profit hits record high P51.7 billion in 2023
“The bank’s solid financial performance is a reflection of its strengthened customer franchise and deeper customer engagement which led to record volumes and market share gains in several businesses,”.....»»
Davao Light pushes for paperless billing
The Davao Light and Power Co., Inc. (Davao Light) is advocating for paperless billing, citing its positive impact on the environment. Fermin Edillon, the head of the Reputation Enhancement Department at Davao Light, emphasized the company's large customer base and the significant paper consumption associated with traditional billing. He highlighted the environmental benefits of opting for paperless bills, urging Dabawenyos to consider this eco-friendly alternative. Despite the availability of paperless billing options, Edillon acknowledged that some still prefer traditional paper bills. However, Davao Light has enhanced its paperless bill services, offering options such as the MobileAP app for internet users and the Ebill text option for those without internet access. While promoting paperless billing, Edillon clarified that traditional paper bills will still be available. Residents expressed support for paperless billing, citing its convenience, but also emphasized the need for considerations, especially for those less proficient with technology. The push for paperless billing aligns with efforts to reduce environmental impact and enhance customer convenience......»»
Kathryn Bernardo leads campaign of new phone with 120x SuperZoom, luxury watch design
To establish itself as a combination of technology and fashion, international tech label realme recently launched its new 12 Series 5G, with actress Kathryn Bernardo as the face of the campaign, and in collaboration with local fashion brand Straightforward......»»
PLDT puts up new unit for data centers
Telco leader PLDT Inc. has formed a new unit under its technology arm, delegating it with the task of building and operating data centers......»»
Go visits super health centers in Bacolod, NegOcc
Go visits super health centers in Bacolod, NegOcc.....»»
Teen centers in Cebu City pushed amid rising teen pregnancy cases
CEBU CITY, Philippines — In response to the alarming rise in teenage pregnancy cases across Cebu, a local legislator penned a resolution urging the establishment of local adolescents and teen centers in Cebu. City Councilor Rey Gealon stipulated in the resolution the importance of providing essential support and education to empower young individuals in making.....»»
Comelec eyes malls as voting centers for 2025 polls
Malls – among other “public places” – are being eyed as voting centers for next year’s midterm elections, to avoid overcrowding at polling precincts and provide convenience to voters, Commission on Elections Chairman George Garcia said yesterday......»»
Nokia offers tech solutions for data centers
Technology leader Nokia Corp. wants to build up its ties with local telcos by providing them solutions they require in running their data centers......»»
Schneider Electric urges PH data centers to employ smart, sustainable solutions
Schneider Electric urges PH data centers to employ smart, sustainable solutions.....»»
Four posers planning to work in fake call centers nabbed
The Bureau of Immigration reported that it had intercepted four individuals who disguised as tourists to work in “pseudo-call centers” abroad......»»
Data centers urged to cut power consumption
Energy management and digital automation firm Schneider Electric is urging Philippine data centers to use the “green approach” as part of smart and sustainable solutions to lessen energy consumption......»»
Mandaue to build resilience centers across city clusters
Mandaue to build resilience centers across city clusters.....»»
Makati closed ‘embo’ daycare centers without notice – Taguig
The city government of Taguig asserted yesterday that Makati did not give any prior notice before closing its daycare centers in the enlisted men’s barrio or “embo” barangays......»»
Makati hits Taguig over closure of ‘embo’ daycare centers
The city government of Makati yesterday slammed Taguig for shifting the blame over the closure of daycare centers in the 10 enlisted men’s barrio or “embo” barangays......»»