Globe eyes better customer experience, higher revenues via gaming

Globe is banking on gaming and related content to enhance customer experience and maximize revenue stream......»»

Category: techSource: thestandard thestandardApr 14th, 2021

Globe, inilunsad ang mobile number portability

Ni Claire Hecita   OPISYAL na inilunsad ng Globe ang internal mobile number portability (MNP) capability ngayong araw, Abril 21. Ito ay bahagi ng misyon ng Globe na mapahusay ang kabuuang customer experience nito. Kabilang dito ang postpaid to prepaid, prepaid to postpaid, at prepaid to postpaid customer ng Globe at TM. Sa pamamagitan ng […] The post Globe, inilunsad ang mobile number portability appeared first on PINAS......»»

Category: newsSource:  pinasglobalRelated NewsApr 22nd, 2021

Globe most improved in mobile average download in Q4 2020

Globe's aggressive and sustained network builds and upgrades are showing enhanced overall customer data experience as the telco emerged as the most improved in mobile average download speed across all technologies to 16.44 Mbps in Q4 2020 from 13.50 Mbps in Q4 2019, a 22% improvement according to Ookla data[1]......»»

Category: techSource:  thestandardRelated NewsMar 6th, 2021

Globe launches game-changing Globe At Home Prepaid WiFi

Globe keeps on reinventing the world of its customers as it recently launched another game-changer in home prepaid WiFi devices that promises to make the customer online experience a lot better. .....»»

Category: techSource:  thestandardRelated NewsFeb 13th, 2021

Best-selling realme smartphones now on Globe Postpaid plan

realme Philippines has set its eye on elevating the tech experience of every Filipino before 2020 ended. To continue with this commitment, the leading smartphone brand enters 2021 with renewed vigor as it seals partnership with Globe Telecom. Committed to broadening its reach and accessibility in providing quality service for customer convenience, realme Philippines is set to offer a wide array of products through Globe Postpaid from Plan 599 to Plan 999......»»

Category: techSource:  thestandardRelated NewsFeb 10th, 2021

What’s in style? Safe shopping.

Rustan’s goes all out with safety measures, including the latest in disinfection and sanitation. THANK YOU FOR SMOKING. Rustan’s utilizes Spanish technology Sanivir, which contains active ingredients proven to kill bacteria, molds, and coronavirus These extraordinary times have completely shifted the definition of so many ordinary words. Take, for example, “weekends.” What does a weekend even mean, when everyone is living their weekends day in, day out? People cooped up inside their homes, Netflix and chilling (or pacing, depending on current anxiety levels), wearing their Natori Fortuna Mandarin all day, as governments all over the world caution to shelter in place.  Or “homecooked.” Everything’s veritably homecooked now—whether it’s cooked in your home, by you, or cooked in somebody else’s home, by an upstart baker you support because she’s your niece, or by your favorite chef, who is left with no choice but to create his oeuvres from his home kitchen.  Or “luxury.” Let’s be honest. Luxury—its BC (before Covid) definition—contained overused keywords like glamour, opulence, indulgence, lavishness. But times, they’ve changed.  Fancy things now seem so unnecessary, so excessive, so out of touch, so…pointless—in a world that has hastily pivoted back to the basics. Sipping tea from a Royal Albert 1980 Roseblush cup doesn’t seem as luxurious as being able to score some actual, hard-to-acquire Gold Yen Zhen tea from TWG, even if you have to gulp it from those ubiquitous bamboo cups.  The pandemic has changed what luxury meant. Now, luxury is the feeling of being safely ensconced in our cocoons, safe from the virus, safe from the madding crowds. Safety is luxury. To be more accurate: Luxury is being safe, while experiencing as few inconveniences as possible. One Home, One HopeMarketers and entrepreneurs are now realizing, after putting in all necessary work to convince their clients to come back, that a sense of safety is beyond physical, it is psychological. It’s Plexiglass with perception, masks coupled with marketing.  Brands, to successfully ride out these challenging times, need to do more than just tick off government checklists—they need to bank on their legacies, their ethos, their abiding sense of connection to loyal clientele.  AT YOUR SERVICE. Rustan’s opened up a Sanivir desk to allow its customers to avail of its method In the travel industry, as it is in the retail industry, it’s about leveraging on your loyal clientele’s sense of home. “Home” is no longer just their place of residence, but their familiar zones. It’s about “feeling at home.” As people start to nervously and grudgingly go out, they will only want to stay and explore sacred spaces where they’ve “felt at home.” Luxury retailer Rustan’s understands this well. “Our goal for the past 70 years has always been to serve the community with great service and to provide a safe environment that feels like home,” Nedy Tantoco, chairman of Rustan Commercial Corporation, says. “In this new chapter, we are committed to the idea of ‘One Home, One Hope.’ As an establishment that has been a second home for many shoppers, we will stay dedicated in implementing thorough safety protocols to ensure that our employees and shoppers are protected and can visit us with ease of mind.” And this is why higher-end businesses like Rustan’s will flourish, despite the financial challenges Covid-19 brings. They have the space, and they obviously can very well afford to put stringent safety measures in place. Precise precautions are in their DNA. These are establishments that cater to the VVIPs, whose exacting standards they’ve always tried to meet.  And it’s not just loyal clients who will seek out these private spaces—the occasional and habitual shopper will gravitate toward businesses that offer them this hushed environment. Going inside cramped little boutiques have lost their novelty, and many will shirk away from places that tend to be crowd favorites.  At Rustan’s, shoppers have always counted on the intimacy of the shopping experience. Unobtrusive but alert sales personnel have always kept their distance as you scan the racks, and there’s always a sense of quiet order—a serene retail floor space, backed by an efficient team who anticipate your needs and who move with the fluidity of a well-directed orchestra.  This efficiency will be in full display when you visit the store again—that is if you still haven’t since it reopened in June.   Opened after three months of closure, the luxury retailer has implemented, in compliance with government regulations, security measures like foot baths, thermal scans, hand sanitation, and mandatory wearing of masks. You’ll also see staff repeatedly disinfecting touchpoints like escalator rails and elevator buttons, and alcohol dispensers are going to be ubiquitous.   RETAIL WONDER. Sanivir is perfect for retail spac-es as smoke is dry and won’t stick to clothing Managers, sales associates, security personnel, and cleaners are all wearing masks, face shields, and goggles. But it’s the little touches that will remind you how they’ve set the bar high—sanitation boxes are placed in fitting rooms for clothes that are not purchased, fitting rooms are sanitized after every use, and store personnel are required to steam the clothes before putting them back on display.  At the payment counter, all credit cards will be sanitized, and packages will be disinfected before being handed to the customer. At the store’s East Café, tables are separated with plastic shields, and so are the wash basins in the restrooms, which will each have a sanitary officer, whose only job is it to disinfect the toilet after every use.  And that’s just the stage. Backstage, it’s just as—if not more—exacting. Introducing Sanivir, the latest in disinfection technology “Even in our employees’ canteens we have placed plastic shields to protect each of our employees while they are having their lunch break,” Nedy says. The company has required all returning employees to be tested for Covid-19.  Rustan’s is also continually disinfected using Sanivir, a technology introduced in the Philippines by chemist Pinky Tobiano of KPP Powers Commodities, who is also CEO of Qualibet Testing Services. “Sanivir is a smoke disinfectant from Spain, which contains glutaraldehyde and orthopenyl phenol—two active ingredients have been tested that can kill bacteria, molds, and viruses that have been proven against coronavirus by laboratories in EU.” PINKY’S PROMISE. Pinky Pe Tobiano, the chemistwho brought the technology to the Philippines “It was great timing and serendipitous that we found the product right before the pandemic escalated to the level it is now,” Pinky tells Manila Bulletin Lifestyle. “Sanivir was both an innovative and unique product that addresses the problem we currently have—it is easy to use, cost-friendly, effective, and safe.” It is a perfect disinfectant for a retail space—it only utilizes smoke, is dry, and won’t stick to clothing. “When Pinky introduced to me her disinfection program, I immediately asked her to do my father’s house and my own house,” Nedy shares. “I was so satisfied with the service that I asked her if she could open a service desk at Rustan’s to allow our customers the chance to avail of this disinfecting method. It’s so easy. Any housewife can do it. It allows us the ease of disinfecting without a fuss. It also works for our cars. The service desk has been open for two weeks at Rustan’s Ayala Avenue. And I am happy to say that it has met full acceptance with quite a number of Rustan’s customers.” Its ease of use is an advantage. “Just open the can, remove the plastic cover of the wick, set on a flat surface, light the wick, and leave for the next six to eight hours. The smoking process lasts for only one to two minutes, then disinfection takes place for the next six to eight hours,” Pinky says. “That’s good for 14 days.” And the cost? Surprisingly very minimal.  “One can of Sanivir of 25 grams is P1,750 and it’s good for 14 days for a room of 30 to 50 square meters,” Pinky says. “The cost per day is only a P125 investment. If you have five people in the room, the investment per person per day is only P25.”    But for those who are not in the mood to shop in-store, Rustan’s online service has amped up its service. Apart from its website, fortuitously launched a year ago, you can also tap the Personal Shoppers on Call Service, where sales associates respond to you on Viber, after which you can have your items delivered to you, or picked up by the curbside. Nedy shares, “And very soon, we will launch our Rustan’s Concierge Service, where customers can call a single number, and will be immediately assigned a personal shopper to attend to their needs.”  Now, many ways words and concepts are redefined in these troubled times—but having your own personal shopper, one who’ll do your shopping for you as you leisurely read the latest Kevin Kwan Sex and Vanity book in the comfort of your home?  We’re guessing that that’s a definition of luxury that won’t likely ever change—unprecedented crisis or not.  .....»»

Category: sportsSource:  abscbnRelated NewsAug 2nd, 2020

PAGCOR eyes gradual reopening of casinos

The Philippine Amusement and Gaming Corp. is eyeing the resumption of casino operations this month to save the jobs of thousands of workers employed by the gaming industry and generate much-needed revenues for the government’s coronavirus disease 2019 response......»»

Category: newsSource:  philstarRelated NewsJun 10th, 2020

Globe harnesses digital technologies as PH adjusts to new normal

Globe Telecom is all set to harness the complete potential of digitalization to enhance operational efficiency and provide better customer experience as the Philippines transitions to the new normal......»»

Category: techSource:  thestandardRelated NewsMay 26th, 2020

Globe Telecom& rsquo;s customer experience programme proves that brands that listen are the ones that make a difference

Powered by world-class consulting from Kantar and Medallia technology, the programme is now seen to unite every unit at Globe to delight their customers.....»»

Category: techSource:  thestandardRelated NewsMay 24th, 2020

We are a customer-centric organization

We write in reference to the opinion article of Mr. Erwin Tulfo’s Point of Impact which was published on Friday, March 6, 2020 at the Manila Standard. Mr. Tulfo wrote about his mobile experience while using the Globe network. .....»»

Category: newsSource:  thestandardRelated NewsMar 7th, 2020

BRC profit zooms to P10B

Razon-led Bloomberry Resorts Corp. (BRC), which owns and operate Solaire Resort & Casino and Jeju Sun Hotel & Casino, reported a 38 percent higher net income in 2019, to P9.9 billion, owing to growth in gaming and non-gaming revenues. “Despite increasing competitive pressure, Solaire maintained its market-leading position and has again proven itself as the […] The post BRC profit zooms to P10B appeared first on Daily Tribune......»»

Category: newsSource:  tribuneRelated NewsMar 4th, 2020

Globe& rsquo;s profit surges 20% to P22.3b

Globe Telecom Inc. said Tuesday net income grew 20 percent in 2019 from a year ago on the back of higher revenues from mobile and broadband businesses. .....»»

Category: financeSource:  thestandardRelated NewsFeb 4th, 2020

Globe Telecom, Puregold launch store mobile app

Globe Telecom Inc. in partnership with Puregold Price Club Inc. launched a mobile app aimed at enhancing the grocery shopping experience of Filipinos and boost revenues......»»

Category: financeSource:  thestandardRelated NewsFeb 2nd, 2020

Globe 9-month net income in 2019 soars by 20% to P17.7 billion

MANILA, Philippines – Globe Telecom  closed the 1st 9 months of 2019 with a double-digit bottom line on the back of more subscribers and higher customer internet usage. On Thursday, November 7, Globe reported a net income of P17.7 billion from January to September, 20% higher than in ........»»

Category: newsSource:  rapplerRelated NewsNov 7th, 2019

Globe at Home App: Your Best Partner for Your Home Internet Connection

Globe At Home, the home internet service that lets you discover and do more, has taken customer service to a whole new level of convenience with its new app! The Globe At Home app is a mobile customer service application that delivers the easiest digital experience for postpaid and prepaid Globe At Home customers. It […].....»»

Category: newsSource:  metrocebuRelated NewsOct 30th, 2019

Mobile games, videos push Globe s profits in H1 2019

MANILA, Philippines – Globe ended the 1st half of the year with a net income of P12 billion, 21% higher year-on-year, on the back of sustained growth across all data-related products and services. Its service revenues grew by 13% to P72.9 billion, with data driving most of the sales. Mobile ........»»

Category: newsSource:  rapplerRelated NewsAug 5th, 2019

Data drives Globe profit higher in 1st qtr

EARNINGS of Globe Telecom, Inc. rose 44% in the first quarter, on strong revenues from sustained increase in data usage by mobile and home broadband subscribers......»»

Category: newsSource:  bworldonlineRelated NewsMay 6th, 2019

PH mobile internet ranks 6th in APAC in latest Akamai report

Globe network stimulates higher mobile speed experience For the first time in many years, Akamai Technologies included the Philippines in the country ranking for mobile internet speeds. And the results did not disappoint Filipino consumers. With an averag.....»»

Category: newsSource:  boholnewsdailyRelated NewsOct 7th, 2016

8990 Holdings eyes higher revenues

MANILA, Philippines – Mass housing developer 8990 Holdings hopes to double its revenues to P24 billion next year from a target of P12 billion this year......»»

Category: financeSource:  philstarRelated NewsOct 2nd, 2016

Globe Telecom income grows 3% in 6 months

MANILA, Philippines - Globe Telecom Inc. reported a three percent rise in net in the first half on the back of higher revenues......»»

Category: financeSource:  philstarRelated NewsAug 4th, 2016

PayMaya launches new all-in-one gaming experience with PlayMaya

Digital financial services leader PayMaya continues to empower the digital life of Filipinos as it launches PlayMaya, its newest trailblazing in-app service that will bring everyone's gaming experience to the next level through cashless convenience and exciting rewards......»»

Category: lifestyleSource:  abscbnRelated NewsMay 16th, 2021