Chinabank reaffirms its customer focus with new campaign
Chinabank has launched a brand refresh program and digital campaign to evolve the 103-year-old bank’s brand and image, making it more resonant and engaging to a new generation of customers......»»
Philippines reaffirms ‘One China policy’ after Marcos congratulates Taiwan’s Lai
'The message of President Marcos congratulating the new president was his way of thanking them for hosting our OFWs and holding a successful democratic process. Nevertheless, the Philippines reaffirms its One China Policy,' the Department of Foreign Affairs statement says.....»»
Globe reports steep 73.7% decline in blocked bank-related spam, scam SMS in 2023
The telecommunications company Globe has reported a significant 73.7% decrease in the number of blocked spam and scam SMS related to banks in 2023. This reduction is a result of the interception of 21.9 million bank-related fraudulent messages, a sharp decline from the 83.39 million messages blocked the previous year. Globe attributes this achievement to its proactive strategies and strong partnerships with major banks and financial institutions in the Philippines. The company has established anti-fraud alliances with the Bankers Association of the Philippines and individual players in the finance sector, enabling the sharing of data and intelligence to prevent and investigate fraud effectively. Anton Bonifacio, Chief Information Security Officer at Globe, emphasized the company's commitment to combating financial fraud and enhancing security measures for customer protection. Globe has invested approximately US$20 million to improve its spam and scam SMS detection and blocking system and operates a 24/7 Security Operations Center to filter out unwanted messages from both international and domestic sources. Despite certain limitations, Globe remains dedicated to customer protection and emphasizes the need for a unified approach in the fight against fraud. The company is focused on leveraging technology and strengthening alliances with key stakeholders to combat fraudulent activities. As Globe continues to advance its technologies and collaborations, it aims to provide a safer and more secure digital environment for its customers. For more information about Globe and its initiatives, visit www.globe.com.ph. (SPONSORED CONTENT).....»»
Davao Light pushes for paperless billing
The Davao Light and Power Co., Inc. (Davao Light) is advocating for paperless billing, citing its positive impact on the environment. Fermin Edillon, the head of the Reputation Enhancement Department at Davao Light, emphasized the company's large customer base and the significant paper consumption associated with traditional billing. He highlighted the environmental benefits of opting for paperless bills, urging Dabawenyos to consider this eco-friendly alternative. Despite the availability of paperless billing options, Edillon acknowledged that some still prefer traditional paper bills. However, Davao Light has enhanced its paperless bill services, offering options such as the MobileAP app for internet users and the Ebill text option for those without internet access. While promoting paperless billing, Edillon clarified that traditional paper bills will still be available. Residents expressed support for paperless billing, citing its convenience, but also emphasized the need for considerations, especially for those less proficient with technology. The push for paperless billing aligns with efforts to reduce environmental impact and enhance customer convenience......»»
BPI profit hits record high P51.7 billion in 2023
“The bank’s solid financial performance is a reflection of its strengthened customer franchise and deeper customer engagement which led to record volumes and market share gains in several businesses,”.....»»
Barbie and customer service
This happened last year. I was just reminded of it given the awards season in Hollywood. Little did I anticipate that a valuable lesson in customer service awaited me on a leisurely Saturday evening, just as I was settling down to enjoy the blockbuster hit “Barbie” with my wife and six children......»»
FPRRD opposes disguised Charter change initiative
Former President Rodrigo R. Duterte has vehemently opposed the disguised People’s Initiative for Charter change, denouncing the cash-for-signature campaign as repugnant and a disgraceful act during a YouTube interview with Banateros Brothers on January 22, 2024. Duterte emphasized his disapproval of the initiative, urging for it to be halted, particularly criticizing the payment of individuals to sign the documents. He warned that such actions could lead to a new Constitution that might destroy the nation and open avenues for political abuses. Duterte stressed the importance of democracy in the Philippines, asserting that those seeking to remain in power should go through the electoral process. He highlighted that a well-performing and non-corrupt individual would retain power, while those with poor performance would be ousted through the electoral process. Expressing satisfaction with the current Constitution, Duterte argued that it has contributed to stability, reducing conflicts with groups like the New People's Army (NPA). He strongly advised against meddling with the Constitution, cautioning that it would only bring trouble to the country. Duterte pledged active opposition to the initiative, stating that he would campaign against it. Additionally, residents of Calinan District, Vice President Sara Duterte, and Representatives Isidro Ungab and Paolo Pulong Duterte have also voiced opposition to the People's Initiative for Charter Change. Margarita Atty. Migs Nograles, the representative of the Pwersa ng Bayaning Atleta (PBA) Partylist, alleged to have started the cha-cha signature campaign, has yet to issue an official statement on the matter as of the latest update. Related stories include the denouncement of alleged `vote buying’ in signing the petition for Cha-cha by Davao City lawmakers, Vice President Duterte's condemnation of the cash-for-signature drive, and a prayer rally against PI’s Cha-cha on Jan 28......»»
3 Signs That Your Business is Doing Great
Ever found yourself wondering about your business’s true state? Let’s dive into less obvious signs quietly telling you it’s not just okay—it’s in a great spot. Beyond usual metrics, consider the vibe of your customer interactions. If there’s a genuine connection forming, it’s heartening. Think about the personal touch in your customer service and the […].....»»
Dito wants to capture 20 percent of market
Telco newcomer Dito Telecommunity Inc. has set its sights on cornering up to 20 percent of the market for mobile users, as the company shifts its focus from network expansion to customer acquisition......»»
Annual stockholders meeting of China Banking Corporation slated in April
China Banking Corporation (Chinabank) will conduct its annual stockholders' meeting in a hybrid format, a combination of in-person and remote attendance, on April 18, 2024, Thursday at 4 p.m......»»
China Banking Corporation to hold annual stockholders meeting in April
China Banking Corporation (Chinabank) will conduct its annual stockholders' meeting in a hybrid format, a combination of in-person and remote attendance, on April 18, 2024, Thursday at 4 p.m......»»
Why Chinabank is special to Henry Sy’s family – and what we can learn from it
When you think about why the minority Chinese-Filipino community is more prosperous than the larger Filipino community, think about the late billionaire Henry Sy’s first loan.....»»
Valentine campaign: Cybercops focus on love scams
With the approach of Valentine’s Day on Feb. 14, the Cybercrime Investigation and Coordinating Center yesterday launched a campaign to promote awareness and vigilance of Filipino netizens against so-called love scams......»»
US reaffirms support for Philippines sovereignty amid its tensions with China
Washington, DC [US], March 28 (ANI): US Secretary of Defence Llyod Austin has reaffirmed Washington's commitment to Manila in defending its sovereignty while criticising China's "dangerous" water cannon attack at the Philippine supply mission vessel on Saturday. In a telephonic conversation between Austin and his Philippine counterpart Gilberto Teodoro, the US Secretary reiterated the US-Philippines Mutual Defence Treaty.....»»
Cebu Football Club starts PFL campaign with 4-0 thrashing of Loyola FC
CEBU CITY, Philippines — The Cebu Football Club (CFC) Gentle Giants opened their Philippines Football League (PFL) campaign with a dominating win over Loyola FC, 4-0, on Saturday, April 6, at the former’s home stadium, the Dynamic Herb-Borromeo Sports Complex. It was a resounding victory for the host squad to start their campaign which includes.....»»
Cebu Football Club starts PFL campaign with 4-0 thrashing of Loyola FC
CEBU CITY, Philippines — The Cebu Football Club (CFC) Gentle Giants opened their Philippines Football League (PFL) campaign with a dominating win over Loyola FC, 4-0, on Saturday, April 6, at the former’s home stadium, the Dynamic Herb-Borromeo Sports Complex. It was a resounding victory for the host squad to start their campaign which includes.....»»
Pentagon chief reaffirms support after latest China aggression in WPS
Austin emphasized US support for the Philippines in defending its sovereign rights and jurisdiction in a phone call with Defense Secretary Gilberto Teodoro on Wednesday. .....»»
Angara: Senate Cha-cha hearings to focus on economy
Senate hearings on Charter change are set for Monday, with discussions to focus on restrictive economic provisions affecting select industries, according to Sen. Sonny Angara, who stressed they would avoid tinkering with elected officials’ term limits......»»
Philippines launches campaign to boost halal industry
MANILA, Jan. 23 (Xinhua) -- The Philippines on Tuesday launched a four-year plan to boost the halal industry, hoping to turn the country into a leading halal hub in the Asia-Pacific region by 2028. Philippine Trade and Industry Secretary Alfredo Pascual said the Philippine Halal Industry Development Strategic Plan "aspires to establish the Philippines as a customer-focused, collaborative, comprehensive, and comp.....»»
Philippines launches campaign to boost halal industry
MANILA, Jan. 23 (Xinhua) -- The Philippines on Tuesday launched a four-year plan to boost the halal industry, hoping to turn the country into a leading halal hub in the Asia-Pacific region by 2028. Philippine Trade and Industry Secretary Alfredo Pascual said the Philippine Halal Industry Development Strategic Plan "aspires to establish the Philippines as a customer-focused, collaborative, comprehensive, and comp.....»»
Greenwich Inspires Filipinos to Create More Authentic Meaningful Connections, Launches ‘Sarap to Feel G’ Campaign
Greenwich, one of the country’s leading homegrown pizza and pasta makers, is embarking on a massive campaign this year to inspire millions of Filipinos to create more genuine, meaningful connections with each other. The campaign is anchored on having more experiences inspired by authenticity and real “feel-good” togetherness made possible by incredible, great-tasting food. This […].....»»