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Barbie and customer service
This happened last year. I was just reminded of it given the awards season in Hollywood. Little did I anticipate that a valuable lesson in customer service awaited me on a leisurely Saturday evening, just as I was settling down to enjoy the blockbuster hit “Barbie” with my wife and six children......»»
Globe reports steep 73.7% decline in blocked bank-related spam, scam SMS in 2023
The telecommunications company Globe has reported a significant 73.7% decrease in the number of blocked spam and scam SMS related to banks in 2023. This reduction is a result of the interception of 21.9 million bank-related fraudulent messages, a sharp decline from the 83.39 million messages blocked the previous year. Globe attributes this achievement to its proactive strategies and strong partnerships with major banks and financial institutions in the Philippines. The company has established anti-fraud alliances with the Bankers Association of the Philippines and individual players in the finance sector, enabling the sharing of data and intelligence to prevent and investigate fraud effectively. Anton Bonifacio, Chief Information Security Officer at Globe, emphasized the company's commitment to combating financial fraud and enhancing security measures for customer protection. Globe has invested approximately US$20 million to improve its spam and scam SMS detection and blocking system and operates a 24/7 Security Operations Center to filter out unwanted messages from both international and domestic sources. Despite certain limitations, Globe remains dedicated to customer protection and emphasizes the need for a unified approach in the fight against fraud. The company is focused on leveraging technology and strengthening alliances with key stakeholders to combat fraudulent activities. As Globe continues to advance its technologies and collaborations, it aims to provide a safer and more secure digital environment for its customers. For more information about Globe and its initiatives, visit www.globe.com.ph. (SPONSORED CONTENT).....»»
BPI profit hits record high P51.7 billion in 2023
“The bank’s solid financial performance is a reflection of its strengthened customer franchise and deeper customer engagement which led to record volumes and market share gains in several businesses,”.....»»
Davao Light pushes for paperless billing
The Davao Light and Power Co., Inc. (Davao Light) is advocating for paperless billing, citing its positive impact on the environment. Fermin Edillon, the head of the Reputation Enhancement Department at Davao Light, emphasized the company's large customer base and the significant paper consumption associated with traditional billing. He highlighted the environmental benefits of opting for paperless bills, urging Dabawenyos to consider this eco-friendly alternative. Despite the availability of paperless billing options, Edillon acknowledged that some still prefer traditional paper bills. However, Davao Light has enhanced its paperless bill services, offering options such as the MobileAP app for internet users and the Ebill text option for those without internet access. While promoting paperless billing, Edillon clarified that traditional paper bills will still be available. Residents expressed support for paperless billing, citing its convenience, but also emphasized the need for considerations, especially for those less proficient with technology. The push for paperless billing aligns with efforts to reduce environmental impact and enhance customer convenience......»»
Government tackling high construction costs
The Government is focused on reducing sky-high construction costs to make it more affordable to build a home, Building and Construction Minister Chris Penk says. Stats NZ data shows the cost of building a house has increased by 41 per cent since 2019, making housing even more unaffordable for Kiwi families."Further analysis shows building costs are consistently higher.....»»
DPWH tallies 268 gov’t and school buildings partially destroyed in Hinatuan quake
The Department of Public Works and Highways (DPWH) in Davao Region reported that a total of 268 school and national government buildings were partially destroyed by the magnitude 7.4 earthquake that struck Hinatuan, Surigao del Sur on December 2. The estimated damage amounted to P108,497,894.84 for school buildings and P1,899,365.60 for national government buildings. The damages included cracks on walls and falling debris such as ceilings. According to Engr. Alexander Turingan of DPWH XI, there were no reported damages in Davao Occidental and Davao del Sur. Franz Irag, Office of Civil Defense (OCD) XI operations head, emphasized the importance of addressing damages to school buildings, which also serve as evacuation centers during calamities. Dean Ortiz, spokesperson of DPWH XI, highlighted the agency's focus on national roads and bridges, clarifying that they will respond to requests to inspect private and government buildings. Architect Kashagar Toghyani, officer-in-charge of the Office City Building Official (OCBO) of Davao City, urged private building owners to promptly engage professional engineers to assess structural integrity, especially for buildings housing more than 10 individuals. He emphasized the necessity of fire inspections and transparency with building occupants to ensure their safety. The recent earthquakes did not affect government buildings in the Davao Region, and DPWH is committed to conducting thorough assessments and ensuring the safety of buildings and their occupants in the aftermath of the quake......»»
Trealva residential community in Midlands West breaks ground
Midlands West, the newest residential district in Tagaytay Highlands, has broken ground for its first community which integrates eco-centric living in a luxury mountain resort environment......»»
PUBG Mobile continues steady rise in Philippines
PUBG: Mobile has been a steady shooting game that Filipinos have been playing since its release back in 2018. Since then, the game has had Filipino-centric initiatives in 2022......»»
Project Gunita retells Cebu’s People Power history in informative map
'People Power was never a Manila-centric action. Cebu was among the places outside Manila that played a major role in the nationwide movement to resist Martial Law,' says Project Gunita.....»»
Making the switch
Brand loyalty is a major goal for companies that intend to stay in the game for a long, long time. Building a loyal customer base ensures the company’s sales and profitability, which could ultimately result in longevity of the corporate entity......»»
Kyline Alcantara renewed as Korea Tourism Organization-Manila ambassador
Actress-singer Kyline Alcantara will continue her role as an Honorary Ambassador for Korean Tourism in the Philippines for another two years, the Manila Office of the Korea Tourism Organization confirmed......»»
Miss Universe Organization CEO embroiled in ‘fake inclusivity’ issue
The Miss Universe Organization issued an official statement defending its integrity following recent controversies surrounding the Miss Universe pageant......»»
Marcos Jr to boost Philippines sports anti-dope body
To strengthen the country’s compliance with international rules against the use of drugs in sports, President Marcos is amenable to increasing the manpower of the Philippine National Anti-Doping Organization – the accredited anti-doping organization under the Philippine Sports Commission or PSC......»»
Entitled politicians
I just returned from Tokyo for meetings with the Japanese Ministry of Foreign Affairs and the Japan Trade Organization, the government-related organization that promotes trade and investments between Japan and the world......»»
Another Niger Media Organization Suspended
The interior minister of Niger's decision this week to suspend the activities of Maison de la Presse (Press House), an independent media organization, is the latest in a series of government actions to crack down on the press and free expression in the West African country.The minister's January 29 decree also announced the creation of a new management comm.....»»
Miss Supranational Organization explains pageant slogan
In a social media post, the Miss Supranational Organization (MSO) expounded on what their "Aspirational/Inspirational" slogan meant; it being one of the most frequently asked questions they encounter......»»
Mom of 2 crowned Miss Universe Pasig
A few days before the formal presentation of the 2024 Miss Universe Philippines lineup, the Miss Universe Pasig Organization, through its directors Rochelle Romero and couple Curlee & Zarah Discaya, crowned their official representative in the person of Selena Antonio Reyes at the rooftop gallery of the St. Gerrard Construction Executive Building in downtown Pasig......»»
Filipinos are Good at Being 'Resilient': Lifting the Philippines out of Poverty with Sam Tamayo s non-profit Project SMILE
Sabrina (Sam) Tamayo founded her non-profit, Project SMILE, in the Philippines in 2018. Her organization helps people of various ages and professions rise out of poverty and follows an inspiring mantra of starting small and building a reliable impact. In this interview she discusses human rights, the UN's Sustainable Development Goals, and various aspects of life in the Philippines......»»
Filipinos are Good at Being 'Resilient': Lifting the Philippines out of Poverty with Sam Tamayo s non-profit Project SMILE
Sabrina (Sam) Tamayo founded her non-profit, Project SMILE, in the Philippines in 2018. Her organization helps people of various ages and professions rise out of poverty and follows an inspiring mantra of starting small and building a reliable impact. In this interview she discusses human rights, the UN's Sustainable Development Goals, and various aspects of life in the Philippines......»»
UP-Diliman renames marine science building
The University of the Philippines has renamed the UP Diliman Marine Science Institute (MSI)’s building as the Edgardo D. Gomez Hall, after the national scientist who founded the institute......»»