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Converge doubling capex in 2024
Broadband provider Converge ICT Solutions Inc. is doubling its capital expenditures to as much as P19 billion this year to pay for new projects that aim to improve customer experience......»»
DOF drops income tax hike for dividend income
The Department of Finance revised the proposed Passive Income and Financial Intermediary Taxation Act to drop a planned increase in the income tax rate for dividend income......»»
Davao Light pushes for paperless billing
The Davao Light and Power Co., Inc. (Davao Light) is advocating for paperless billing, citing its positive impact on the environment. Fermin Edillon, the head of the Reputation Enhancement Department at Davao Light, emphasized the company's large customer base and the significant paper consumption associated with traditional billing. He highlighted the environmental benefits of opting for paperless bills, urging Dabawenyos to consider this eco-friendly alternative. Despite the availability of paperless billing options, Edillon acknowledged that some still prefer traditional paper bills. However, Davao Light has enhanced its paperless bill services, offering options such as the MobileAP app for internet users and the Ebill text option for those without internet access. While promoting paperless billing, Edillon clarified that traditional paper bills will still be available. Residents expressed support for paperless billing, citing its convenience, but also emphasized the need for considerations, especially for those less proficient with technology. The push for paperless billing aligns with efforts to reduce environmental impact and enhance customer convenience......»»
Group calls for lease-free installation of broadband links
Like free access to electricity and water lines, the installation of broadband connectivity should not bear additional costs to internet providers, according to CitizenWatch Philippines......»»
PLDT out to fortify broadband dominance
Who says the broadband market is saturated?.....»»
‘Government broadband program key to digital push’
An international think tank has lauded the administration’s Broadband ng Masa Program, saying it is a critical component of efforts toward digital transformation and inclusivity, but warned there needs to be a greater push for improvement......»»
Philippines urged to improve broadband infrastructure
The Philippines will need to pursue and implement reforms aimed at encouraging competition and investments to improve its broadband infrastructure, according to a World Bank study......»»
ABS-CBN clarified PCC has not completed its review of broadband business sale to PLDT
ABS-CBN clarified that the Philippine Competition Commission has not completed its review of the proposed P6.8 billion sale of Sky Cable’s broadband business to PLDT......»»
China Bank Savings profit hits record high in 2023
The thrift banking arm of Sy-led China Banking Corp. booked a record high net income of P1.85 billion in 2023 amid the continued expansion in customer base and loans......»»
3 Signs That Your Business is Doing Great
Ever found yourself wondering about your business’s true state? Let’s dive into less obvious signs quietly telling you it’s not just okay—it’s in a great spot. Beyond usual metrics, consider the vibe of your customer interactions. If there’s a genuine connection forming, it’s heartening. Think about the personal touch in your customer service and the […].....»»
Barbie and customer service
This happened last year. I was just reminded of it given the awards season in Hollywood. Little did I anticipate that a valuable lesson in customer service awaited me on a leisurely Saturday evening, just as I was settling down to enjoy the blockbuster hit “Barbie” with my wife and six children......»»
Globe reports steep 73.7% decline in blocked bank-related spam, scam SMS in 2023
The telecommunications company Globe has reported a significant 73.7% decrease in the number of blocked spam and scam SMS related to banks in 2023. This reduction is a result of the interception of 21.9 million bank-related fraudulent messages, a sharp decline from the 83.39 million messages blocked the previous year. Globe attributes this achievement to its proactive strategies and strong partnerships with major banks and financial institutions in the Philippines. The company has established anti-fraud alliances with the Bankers Association of the Philippines and individual players in the finance sector, enabling the sharing of data and intelligence to prevent and investigate fraud effectively. Anton Bonifacio, Chief Information Security Officer at Globe, emphasized the company's commitment to combating financial fraud and enhancing security measures for customer protection. Globe has invested approximately US$20 million to improve its spam and scam SMS detection and blocking system and operates a 24/7 Security Operations Center to filter out unwanted messages from both international and domestic sources. Despite certain limitations, Globe remains dedicated to customer protection and emphasizes the need for a unified approach in the fight against fraud. The company is focused on leveraging technology and strengthening alliances with key stakeholders to combat fraudulent activities. As Globe continues to advance its technologies and collaborations, it aims to provide a safer and more secure digital environment for its customers. For more information about Globe and its initiatives, visit www.globe.com.ph. (SPONSORED CONTENT).....»»
BPI profit hits record high P51.7 billion in 2023
“The bank’s solid financial performance is a reflection of its strengthened customer franchise and deeper customer engagement which led to record volumes and market share gains in several businesses,”.....»»
So long to Sky Cable
News is out that Sky Cable will sign off by month’s end, making it the second major broadcast carrier and communications conglomerate to write 30 in as many months, after CNN Philippines last January. PLDT’s purchase of the cable provider has finally been approved by the concerned agencies, so Sky pay TV will transition to Cignal while still retaining its broadband service......»»
As door closes for Sky, window opens for Converge
Is cable TV in the Philippines dead? Broadband provider Converge ICT Solutions Inc. thinks otherwise, as it plans to even expand its presence in the pay TV segment with the impending shutdown of a major player......»»
Converge allots P5 billion for data centers
Broadband provider Converge ICT Solutions Inc. will allocate up to P5 billion for the delivery of data centers in the next three years to house its planned digital platforms......»»
Airspeed expands operations with the opening of a new healthcare facility
Airspeed expands operations with the opening of a new healthcare facility.....»»
Cibo expands outside Manila, opens branch in Metro Cebu
Cibo expands outside Manila, opens branch in Metro Cebu.....»»
Largest retail store expands home delivery in Davao
Largest retail store expands home delivery in Davao.....»»
Homegrown company expands product offering for Sinulog
Homegrown company expands product offering for Sinulog.....»»