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3 Signs That Your Business is Doing Great
Ever found yourself wondering about your business’s true state? Let’s dive into less obvious signs quietly telling you it’s not just okay—it’s in a great spot. Beyond usual metrics, consider the vibe of your customer interactions. If there’s a genuine connection forming, it’s heartening. Think about the personal touch in your customer service and the […].....»»
Barbie and customer service
This happened last year. I was just reminded of it given the awards season in Hollywood. Little did I anticipate that a valuable lesson in customer service awaited me on a leisurely Saturday evening, just as I was settling down to enjoy the blockbuster hit “Barbie” with my wife and six children......»»
Globe reports steep 73.7% decline in blocked bank-related spam, scam SMS in 2023
The telecommunications company Globe has reported a significant 73.7% decrease in the number of blocked spam and scam SMS related to banks in 2023. This reduction is a result of the interception of 21.9 million bank-related fraudulent messages, a sharp decline from the 83.39 million messages blocked the previous year. Globe attributes this achievement to its proactive strategies and strong partnerships with major banks and financial institutions in the Philippines. The company has established anti-fraud alliances with the Bankers Association of the Philippines and individual players in the finance sector, enabling the sharing of data and intelligence to prevent and investigate fraud effectively. Anton Bonifacio, Chief Information Security Officer at Globe, emphasized the company's commitment to combating financial fraud and enhancing security measures for customer protection. Globe has invested approximately US$20 million to improve its spam and scam SMS detection and blocking system and operates a 24/7 Security Operations Center to filter out unwanted messages from both international and domestic sources. Despite certain limitations, Globe remains dedicated to customer protection and emphasizes the need for a unified approach in the fight against fraud. The company is focused on leveraging technology and strengthening alliances with key stakeholders to combat fraudulent activities. As Globe continues to advance its technologies and collaborations, it aims to provide a safer and more secure digital environment for its customers. For more information about Globe and its initiatives, visit www.globe.com.ph. (SPONSORED CONTENT).....»»
BPI profit hits record high P51.7 billion in 2023
“The bank’s solid financial performance is a reflection of its strengthened customer franchise and deeper customer engagement which led to record volumes and market share gains in several businesses,”.....»»
Davao Light pushes for paperless billing
The Davao Light and Power Co., Inc. (Davao Light) is advocating for paperless billing, citing its positive impact on the environment. Fermin Edillon, the head of the Reputation Enhancement Department at Davao Light, emphasized the company's large customer base and the significant paper consumption associated with traditional billing. He highlighted the environmental benefits of opting for paperless bills, urging Dabawenyos to consider this eco-friendly alternative. Despite the availability of paperless billing options, Edillon acknowledged that some still prefer traditional paper bills. However, Davao Light has enhanced its paperless bill services, offering options such as the MobileAP app for internet users and the Ebill text option for those without internet access. While promoting paperless billing, Edillon clarified that traditional paper bills will still be available. Residents expressed support for paperless billing, citing its convenience, but also emphasized the need for considerations, especially for those less proficient with technology. The push for paperless billing aligns with efforts to reduce environmental impact and enhance customer convenience......»»
Al-ag proposes to repeal ordinance requiring delivery riders biz permits
Davao City Councilor Bernie Al-ag has proposed the repeal of an ordinance that requires delivery riders to obtain business permits. The ordinance in question, City Ordinance 0612-21 series of 2021, classified delivery riders as independent service contractors, mandating them to apply for business permits. However, a joint memorandum circular issued by various government agencies exempts individuals providing personal services, including delivery riders, from securing business permits. Al-ag emphasized that the city government must adhere to the guidelines set forth in the memorandum. While the proposed repeal is pending, Al-ag advised delivery riders to comply with the existing ordinance. He expressed confidence in the passage of the repeal, citing the solid basis provided by the joint memorandum. Despite a group of delivery riders seeking an audience with Davao City Mayor Sebastian Duterte on the matter, Al-ag's proposal was drafted in response to a separate petition. He clarified that the repeal is not about monetary collection but aligning with national law, which exempts delivery riders from obtaining business permits. Al-ag remains optimistic about the repeal's approval, pointing to the support provided by the joint memorandum as a strong foundation for his proposal......»»
Real property and business owners may pay their dues while malling
MANILA Mayor Honey Lacuna said that the payment of real property and business permits can now be done on the side, while malling. The lady mayor said that owners of businesses and real properties in the city have the option of settling their dues in a shopping mall, apart from doing it online or within […].....»»
The 12th PropertyGuru Philippines Property Awards Diversify to Spotlight the Country’s Growing Investment Destinations
The 2024 edition of the PropertyGuru Philippines Property Awards is set to present the highest marks of excellence to real estate enterprises and design leaders across Luzon, Visayas, and Mindanao. The 12th Annual PropertyGuru Philippines Property Awards, presented by Kohler and supported by Boysen Paints and Dongpeng Ceramic, will be celebrated Friday, 6 September 2024 […].....»»
Eight Tips for Choosing a Domain Name for Your Small Business
Choosing a domain name for a small business requires careful consideration, as it is often the first thing people see about your business. The domain name of a business is often considered a piece of real estate on the internet, or your business home on the web. It is core to the digital presence of […].....»»
Loans to agriculture sector ‘quadrupled’ in 2023
The banking sector’s loan disbursements to the agriculture sector quadrupled last year after the government widened the number of projects considered as compliant with the 25 percent requirement, a member of the central bank’s Monetary Board said......»»
Public sector banks doing better in managing NPAs vis-a-vis their private counterparts: FICCI-IBA survey
New Delhi [India], March 21 (ANI): Public sector banks in India are doing better in comparison to their private sector counterparts in terms of non-performing assets, a survey conducted by industry body FICCI and banking association Indian Banks' Association (IBA) found. A nonperforming asset refers to loans or advances that are on the brink of default. According to the survey, a large majority (77 per cent) of the respon.....»»
Government announces agriculture delegations to better support Primary sector
The coalition Government has announced ministerial delegations to support key areas across the Primary sector to deliver for New Zealand's food and fibre sector, Agriculture Minister Todd McClay announced today."I will be supported in my roles as Minister of Agriculture, Trade, Forestry and Hunting and Fishing, by three Associate Agriculture Ministers, Nicola Grigg (National), Andrew Hoggard (ACT), and Mark Patt.....»»
Davao Media-Citizen Council elects officers
DAVAO CITY (MindaNews / 24 March) – The Davao Media-Citizen Council (DMCC) on Saturday elected its officers from representatives of various fields — media, business, law and academe. MindaNews’ Special Reports Editor Carolyn O. Arguillas was elected chair while Antonio Peralta representing the business sector was elected vice chair. Peralta chairs the Southern Mindanao Business […].....»»
Ma seeks justice after daughter dies due to ‘poor medical care’
Ma seeks justice after daughter dies due to ‘poor medical care’.....»»
Ma seeks justice after daughter dies due to ‘poor medical care’
Ma seeks justice after daughter dies due to ‘poor medical care’.....»»
Ma seeks justice after daughter dies due to ‘poor medical care’
Ma seeks justice after daughter dies due to ‘poor medical care’.....»»
Ma seeks justice after daughter dies due to ‘poor medical care’
Ma seeks justice after daughter dies due to ‘poor medical care’.....»»
Marcos on Easter Sunday: Share blessings to sick, poor, downtrodden
Marcos on Easter Sunday: Share blessings to sick, poor, downtrodden.....»»
‘P7 billion senior high vouchers went to non-poor’
Aside from around 19,000 “ghosts” or undocumented students receiving government assistance, more than P7 billion was spent on non-poor beneficiaries of the senior high school voucher program (SHS-VP), according to Sen. Sherwin Gatchalian......»»
TURNING POINT: Too Poor Against Poverty
NAAWAN, Misamis Oriental (MindaNews / 06 March) – Poverty is unquestionably the key driver of human trafficking. Crime syndicates, including religious groups, use the poor to advance their interest. Traffickers exploit women and children from rural communities, conflict- and disaster-affected areas, and impoverished urban centers in sex trafficking, forced domestic work, forced begging, and other […].....»»